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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harell Smith

October 18, 2024

5  out of  5
rating by Harell Smith
"If you are looking for insurance I would highly recommend. Gary baccus and his associates. Stephanie did a wonderful wonderful job getting me back to State farm. She is very professional and and very knowledgeable. She is one of the better agents that I have dealt with in the past"
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Ran Run

October 17, 2024

1  out of  5
rating by Ran Run
"Disappointing customer service. Gary was our long-time agent, and the agency was once reliable, but now they consistently neglect to return calls and emails when assistance is needed."
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Janet McMaster

May 9, 2024

5  out of  5
rating by Janet McMaster
"Great place to do business. The staff is excellent! Great rates for home and auto."
We responded:
"Janet, Thank you for your kind words."
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Chyna coffman

February 6, 2024

5  out of  5
rating by Chyna coffman
""
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Bill Donovan

December 9, 2023

5  out of  5
rating by Bill Donovan
"Braylee at Gary Baccus State Farm Insurance made it very easy to purchase a new car and assured our new car was insured. This was fantastic service."
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Bella June

May 8, 2023

5  out of  5
rating by Bella June
"Stephanie is a great help and it is always a pleasure working with her!"
We responded:
"Bellla Thank You for your review and your kind words about Stephaine. "
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Geneva Combs

January 19, 2023

5  out of  5
rating by Geneva Combs
"We have been with Gary Baccus for a long time & would recommend to anyone! Always been satisfied with State Farm, their right there for you. Need insurance give their office a call you wont be dissappointed. Also, we spoke with agent Stephanie. She takes the time to listen, gets you covered in all areas, and puts her time into it. Very respectful, knowledgable, & right on point! Even throws a few jokes in which made it a comfortable change over. Thanks again!"
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Melanie Gorelick

October 21, 2022

5  out of  5
rating by Melanie Gorelick
"Gary Backus State Farm Insurance Agency is by far the best State Farm agent there is!! I have been with them for I don't even know how many years.. Highly recommend them."
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Aaron Lopez

February 8, 2021

5  out of  5
rating by Aaron Lopez
"Great agency with excellent customer service. Very honest and upfront, the upsell is minimal and usually to your own benefit."
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Patricia Washington

February 1, 2021

5  out of  5
rating by Patricia Washington
"Being with The Gary Baccus team for over 20years speaks for itself. I did wish i could have kept him . He is like family to me and always did donate each year our company gave out school backpacks to all communities. Gary Baccus is the greatest 🙌"
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Robin Higgs

November 10, 2020

5  out of  5
rating by Robin Higgs
"Gary and his staff are outstanding. I bought insurance from them and totaled my car within a week. They helped me get my money and a new car within a couple of weeks. Thank you to Gary Baccus and his wonderful staff!!"
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Jennifer Moseley

April 7, 2020

5  out of  5
rating by Jennifer Moseley
"We’ve been with his agency for over ten years. His customer service is phenomenal!"
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Ryan Massad

August 2, 2019

4  out of  5
rating by Ryan Massad
"Tina, Blake, and Stephanie at Gary Baccus are the greatest! They're always so helpful."
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Mary K Conaway

February 7, 2019

5  out of  5
rating by Mary K Conaway
"We have used Gary for over 15 years. We have always been happy with not only State Farm but also from his customer service. The people in his office are always been friendly and knowledgeable."
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Nona Wilson

August 27, 2018

5  out of  5
rating by Nona Wilson
"Wow, there is so much to say!. First of all about a year ago we had a hole in the ceiling. The cost was under our deductible. Even though that was true Gary worked with us all the way and he made sure we had the job done and it was done correctly. I have emailed him about several other questions and not once has he not responded. I feel a complete and I mean complete trust when dealing with Gary. Also Jessica has helped us. Right now we are looking at adding one more thing to our policy. Jessica was extremely helpful, very knowledgeable and willing to do any research needed to answer the question. And was quick to respond. She is really an asset to the agency. Nona Wilson Nona Wilson"
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kassidi grose

January 17, 2017

5  out of  5
rating by kassidi grose
"Great rates and amazing customer service!"